Role Outline:

 This is a support role to ensure the smooth running of each event. Volunteers be supported externally by the Community Engagement Officer.

  • Volunteers should be confident in making sure all members enjoy the event and where necessary gently encourage people to socialise with other members, especially if they are new to the group.
  • Volunteers are required to attend relevant training and two volunteer forums annually
  • Volunteers should be committed to and competent in member, volunteer and organisation confidentiality, and mindful of Information Governance policy. 


  • Meeting and greeting members, especially welcoming new members, introducing them to other people and ensuring they feel welcome and helping them to integrate. Encouraging all members to mix well together.
  • Accompanying members around Kew Gardens
  • Joining in with conversations and ensuring new members feel comfortable.
  • Communicating with staff at the venue and keeping our relationship with the venue good and mutually beneficial.
  • Taking a register of attendees and updating the Kew Gardens attendance log

Hours of Volunteering

  • As arranged


  • Kew Gardens, Kew, Richmond, London, TW9 3AE

Responsible to

  • Community Engagement Officer 


Induction to Opening Doors Volunteer Procedures and follow up training as required

Find out more about the role bydownloading the role description 

Want to join our team?

To join our volunteer team apply here

If you have any questions about the application process or volunteering roles, please email [email protected]

Thank you for your support and we look forward to you joining our team very soon!